Question 1

Do you offer 24/7 emergency services?

Accepted Answer

Yes, we are available 24 hours a day, 7 days a week for all your heating and cooling emergencies.

Question 2

Are you licensed and insured?

Accepted Answer

Absolutely. JMH Mechanical LLC is fully licensed and insured for both residential and commercial HVAC projects in Massachusetts.

Question 3

Do you provide free estimates?

Accepted Answer

Yes, we provide free, no-obligation estimates for new installations and major replacements.

Question 4

How quickly can you respond to a service call?

Accepted Answer

For emergencies, we strive to be on-site within a few hours. For standard service calls, we typically schedule within 24-48 hours.

Question 5

Do you offer financing?

Accepted Answer

We can help you navigate local rebate programs like Mass Save, which often provide low-interest financing for high-efficiency upgrades.

Question 6

What payment methods do you accept?

Accepted Answer

We accept all major credit cards, checks, and cash.

Question 7

How often should I change my filters?

Accepted Answer

We recommend checking your filters every month and replacing them every 3 months, or more often if you have pets or allergies.

Question 8

What is the lifespan of a typical HVAC system?

Accepted Answer

Most central A/C and furnace systems last 15-20 years. Heat pumps typically last about 15 years with proper maintenance.

Question 9

Why is my AC blowing warm air?

Accepted Answer

This could be due to a dirty filter, low refrigerant, or a failing compressor. It's best to have a professional diagnose the issue.

Frequently Asked Questions

General Questions